Policy and Procedures

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To promote timely payments and maintain the integrity of our services, Greater Health Academy has established the following invoice payment policy. By using our services, clients agree to the terms outlined below.

1. Payment Terms

• All invoices are due within 30 days of the invoice date.
• Accepted payment methods include bank transfer, Zelle, Cash App, check, or cash.

2. Late Payment Fees

• A late fee of $5 per week will be applied to any unpaid balance after 30 days.
• Late fees will continue to accrue weekly until the invoice is paid in full.

3. Certificate Withholding & Future Purchase Charges

• If an invoice remains unpaid after 90 days (3 months):
  • The client’s certificate of completion will be withheld.
  • The outstanding invoice will remain on the client’s account.
  • An additional 10% of the outstanding invoice amount will be added to the cost of any future service purchases until the original invoice is paid in full.

4. Certificate Release

• Certificates will be emailed to the client only after the entire invoice balance, including late fees, has been paid in full.

5. Invoice Disputes

• Questions or disputes regarding invoices must be submitted in writing within 7 days of receipt to greaterhealthacademy@gmail.com.

Thank you for your attention to these policies and for choosing Greater Health Academy.

Sincerely,

Greater Health Academy

Administration & Compliance Team